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Welcome to Bellhop Station! Please call (800) 815-2968 or e-mail sales@bellhopstation.com if you have any questions about our policies.

1330 West Blanco Rd.
San Antonio, TX 78232
Toll-Free: (800) 815-2968
Local: (210) 581-1494
Fax: (210) 281-9604
sales@bellhopstation.com

Payment

We accept a variety of payment methods, including most major credit cards, checks, wire transfers and purchase orders over $500.00.

Shipping

Most items are ready to ship the next business day. Some items are made to order and can take 2 to 6 weeks for delivery.

Bellhop Station does not ship overseas. We can ship your order to any U.S. destination, but you must have your own freight forwarder to ship your items across the border. You will be responsible for freight, customs duties and any local taxes or other fees that may apply.

Returns

No returns or exchanges on custom orders. All returns must be processed within 30 days of delivery date. The customer is responsible for return shipping on items being returned and a restocking fee of 20% or $50.00, whichever is greater. After 30 days, we will exchange or repair any defective products that are still under warranty.

Warranty

Products will be repaired or replaced in accordance with the manufacturer's warranty. If a product arrives damaged or incomplete, the customer must notify us within 72 hours of the time of delivery.